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Problems with Waste Collection?

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Problems & Queries over the new AVDC Waste Collection System?

The following notes are to address some confusion and a few problems associated with the new system of household waste collection and recycling, some of which have been highlighted on television.

The waste and recycling hotline is:
01296 585 510

This is still extremely busy and AVDC regrets that callers will need to be patient; alternatively you can send an email: contractservices@aylesburyvaledc.gov.uk

Missing Bins
If you do not have the bins you need you can report this by emailing AVDC on newbins@aylesburyvaledc.gov.uk Or telephone the hotline: 01296 585 510 .

Bins Not Emptied
If your green bins (for food or general waste), or your blue-lid recycling bins are not emptied on their usual day (Thursday for Haddenham) you should leave them out and they will be emptied on the following day. Should your usual collection day be on a Friday, missed bins will be emptied after the weekend, on the Monday.

If you are reporting an unemptied bin you can do so via this link. Alternatively you can ring the hotline. However, if your whole road has been missed it is extremely likely that your bins will be emptied on the next day automatically.

If your brown garden waste bin is not emptied you will need to report it, and specifically arrange for it to be emptied on your next green bin day — Thursday for Haddenham.

Wrong Size Bins
If you need a second bin of any kind you should ask for one by telephoning the hotline: 01296 585 510.

While smaller blue-lid recycling bins may be obtained in due course, these are not available at the moment.

Unwanted New Bins
Arrangements have still to be finalised for collecting any unwanted new bins — for example if you do not have any food-waste to put in that bin.

Old Black Baskets & Green Glass Boxes
The District Council apologises if you did not see its publicity about collection of your old recycling containers; however, this process has now concluded. Hence, as noted in the initial information you will have received, if you do not wish to keep these containers you will now need to take them to a household waste recycling site — for example at Rabans Lane or Bledlow.

Public Recycling Banks
If you need (or prefer) to use the large public "bring banks" in the village, rather than the "kerbside" doorstep collection for your recycling, these are to remain on site — at Banks Park, the railway station and Haddenham Garden Centre — until further notice.

Waste Collection Schedule for Haddenham
To see the 2012 waste collection schedule, click here

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