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Bus Pass Expiry?

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Bus Pass

On Thursday 31st March 2016 a large number of older and disabled people's bus passes will expire

These passes do not automatically get renewed; you have to apply for replacement cards.

Once they have expired you will no longer be able to use them on the buses. You can only continue to get free travel by renewing your pass.

Please check the expiry date on your own card and help us by reminding your family, friends and neighbours to do the same.

There are two quick and easy ways to renew your pass.

For both older people's passes and disabled passes you can renew online. You will need your current card number and National Insurance number to hand if renewing online.

For older people's passes ONLY you can ring 01296 873011 — this is an automated telephone line and provided you have not moved in the last 5 years it is very simple and quick. All you have to do is type in the last 8 digits of your current card number, your date of birth and confirm that your post code is correct.

If any details have changed since receiving your last pass or you have any difficulty renewing, please call the Bus Pass team on 01494 586539 during normal working hours.

Pass holders will also be able to get more information and support with their renewals at County Council offices and at their local library.

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