Haddenham

Cold Calls Alert

Home » News » Cold Calls Alert
Cold Caller Scam
Phone Scam 01

Thames Valley Police have issued the following alert, reminding people to be on their guard when receiving cold telephone calls. This warning follows greater activity by fraudsters and the inclination that many individuals have to engage in detailed conversations that they would not entertain if some unknown person called at their front door and asked similar questions.

Fraudsters are targeting people by "cold calling" them on the telephone.

The scam starts with the following simple activity:

1. They will state that they are from the Bank Fraud department, the Police or other Law Enforcement.

2. They will tell the victim that fraud is being carried out on the victim's bank account and that to prevent it they need to carry out any of the below activities:

  • Need to access your bank accounts online.
  • Need to hand over your pin numbers and bank cards to a courier/official sent to collect them.
  • Need to hand over money to a courier/ official sent to collect them.
  • Need to transfer your money to another "safe" bank account(s) for which they provide details

3. In order to prove their own credentials they will often ask you to telephone the "fraud" number you may have on the back of your bank card, or they may even ask you to telephone the Police to check that there is an official investigation, or telephone your own bank once the phone call to them is terminated.

Do not be fooled!
Do not telephone anyone at that stage as the phone line remains open and you are simply telephoning them back without realising. They will then continue with your assistance in stealing your money by any of the above methods.

Protect Yourself
The bank or the police will never telephone you "out of the blue" to ask you to transfer money into another account or hand over any of your money or bank cards. It is your money!!

The bank or the police will never ask for your personal bank account details, or pin numbers over the phone.

If you really want to check the credentials of a caller then go into your bank and ask to speak to the bank manager or use another phone to call the bank or police.

If you are still unsure then attend a police station.

Never discuss your banking details with strangers who call you!

popular recent storiesAlso in the news

Public Health England logo
Haddenham Webteam: Thu 24 Sep 4:30pm

The following letter is being distributed to parents and guardians from Public Health England:Dear parents and guardiansThis is an important letter to share some information on how we can work together to make sure we can continue to give children and young people the best education in the safest way possible.One important part of ensuring the safety and wellbeing of pupils, parents and...

Giant Aylesbury Duck Model
Haddenham Webteam: Thu 24 Sep 3:00pm

We are saddened to learn that the giant Aylesbury duck that stood by the pond at Banks Parade has been attacked and left damaged.The duck was constructed by Ken Perry on behalf of Haddenham Museum, as part of the Haddenham Feast Festival. It appears that the damage was caused by the model being kicked and punched.Such a shame that we have mindless individuals among our community with nothing...

Village Cinema 03a
John Cooper: Tue 22 Sep 5:30pm

Back in mid-March, due to Covid-19 government restrictions on indoor activities, we had to halt our screenings programme at the Village Picture House in Cuddington.A lot of work has been done to make the cinema experience as safe as it can be by complying with Government guidelines for village halls and community centres, and we had planned to re-open the cinema on October 8th, with a socially...