Haddenham.net

Helpline for Seniors

Home » News » Helpline for Seniors
Esther Rantzen 01

A new telephone helpline is being established, spearheaded by Esther Rantzen. It also has a website here: www.thesilverline.org.uk.11(. It is hoped that the helpline will be available before Christmas this year. But it needs volunteers to perform the key role of a 'Befriender'.

The Silver Line Helpline provides three functions to support older people:

  • a sign-posting service to link them into the many, varied services that exist around the country;
  • a befriending service to combat loneliness;
  • and a means of empowering those who may be suffering abuse and neglect, if appropriate to transfer them to specialist services to protect them from harm

BIG Lottery Fund granted them £5 million from their £20 million Dignity programme.

Silver Line aims to develop their pilot stage so that they can launch nationally before Christmas this year when older people are at their most vulnerable from loneliness and isolation (they need to raise another £1.5 million before then).

Until now there has not been a UK-wide, 24 hour umbrella organisation which links older people to support services in their local communities. In the same way that ChildLine, founded by Esther in 1986, helped abused children, The Silver Line will support older people who are experiencing abuse or neglect, and make sure they are protected.

If you would like to become a Silver Line befriender, email amy@thesilverline.org.uk or you can contact our office with any other query on (020) 7224 2020.

The organisers of the charity are asking for Silver Line friends to work in pairs from a location that is convenient to them. That location will need a landline and a computer, and both volunteers will need to be comfortable using both. In addition, they will need to be CRB checked. But the most crucial qualification is that they like people, especially older people, and that they enjoy having a friendly and interesting conversation on a regular basis with someone who may share some of their interests. This kind of conversation can transform the life of someone who may have become isolated and may not speak to anyone else all day or even all week.

popular recent storiesAlso in the news

Pressing Apple Pulp with Child Labour!
Haddenham Webteam: Sat 08 Aug 4:29pm

Zero Carbon Haddenham have an apple press, 'scratter' and pastueriser available for loan in return for a donation to their work. For many years the press has been much in demand between August, September and October as local residents borrow it to press their home-grown apples for cider or juice making. Please visit the website at https://zeroch.org/applepress for more details or to...

Woman wearing mask 02
Susan Toner: Fri 07 Aug 5:30pm

This is to alert our customers to the fact that as from Tuesday 11th August anyone visiting the library will need to wear a face covering unless they have a legitimate reason not to do so. Libraries are included in the Government guidance making the wearing of face coverings in public indoor spaces mandatory. Staff will be on the door to remind visitors of the requirement to wear a face...

Eat Out to Help Out logo 03a
Haddenham Webteam: Wed 29 Jul 8:00am

The Government has introduced an 'Eat Out to Help Out' scheme at restaurants and other eateries to help such businesses recover as the Covid lockdown eases.This enables diners to get a 50% discount on food or non-alcoholic drinks to eat or drink in (up to a maximum of £10 discount per diner)The scheme will operate every Monday, Tuesday and Wednesday between 3rd and 31st August...