Haddenham

Recognition for FitLife

Home » News » Recognition for FitLife
FitLife Awards Night

Founder of FitLife, Steve Gregory writes ...

Following our success at last year's awards and winning the new business of the year 2018, we were so excited to be nominated for the Excellence in Customer Service award. This award meant a lot to us because of the emphasis we put on our customer experience, so to be recognised for this was fantastic.

The process begins by applying for the category with a detailed application which includes examples of customer service, testimonials and strategies to maintain a high level of service. The applicants are then shortlisted and visited by the sponsor of the category — in this case, Mix 96. The sponsor then pitches to a judging panel who they believe should reach the final. The finalist are then visited by a 'mystery shopper' to assess.

Unfortunately we didn't bring the award back to Haddenham this year but we got some amazing feedback from the mystery shopper and are super motivated to further improve our member and guest experience with us.

Thank you to all those in Haddenham and surrounding areas that continue to support us.

popular recent storiesAlso in the news

Robyn Thorogood
Robyn Thorogood: Sat 30 May 5:00pm

The end of May 2020 sees Robyn Thorogood retire after 27 years of managing Snakemoor Local Nature Reserve. Here he reflects on those years of service to the local communityIn 1993 Haddenham Parish Council (HPC) persuaded me to take on the management of Snakemoor but more about this later. Firstly, how did it all start?It was in 1987 that a few villagers visited Aylesbury Vale District...

Domestic Abuse 03_Square
Haddenham Webteam: Thu 28 May 8:30am

Are you experiencing domestic abuse, or are you worried about a family member, friend, neighbour or colleague?On Thursday evening, 28th May, between 6pm — 8pm, Thames Valley Police and support organisations will be holding a live Domestic Abuse Q&A session on the TVP Engage website: www.tvpengage.co.ukYou can send us your questions on the TVP Engage website and...

Lizzie & David Banister's Garden
Andrew Gordon: Mon 25 May 7:30pm

Village Gardens — Online Tours Not To Be MissedSee hereWhat are we to make of the virtual garden experience? The Haddenham webteam have done a wonderful job in taking us round all 11 gardens which would have been open to the public had the village...