Medical Centre IT Update

New Computer System
The clinical and appointment computer systems in the Medical Centre have now been changed. Regrettably, this caused some disruption to patient services during January 2013. This was not our choice and was beyond our control, unfortunately. The new system was required because the IT company that ran the previous systems pulled out of their national contract with the Government. The Practice apologises for the disruption caused to patients.

How do I register for the new online repeat prescription and booking system?
In future, online requests for appointments and repeat prescriptions will administered via an external website. The new site will enable you to request repeat prescriptions, book appointments and change your contact details online.

To use this system you need to register with the website, as follows:

• First you need to ask at reception for the on-line facility to be turned on for your medical record. This produces a document for you with the information required to register.
• Then you use this information to register with the website www.patient.co.uk
• You will then receive a confirmation email — this may take some time. You will not be able to use the online booking & request system until you have received this.

The system is designed this way as the website allows access to your contact details and repeat prescription information which need to be kept secure.