By Patient Participation Group - 22nd February 2018 2:00pm
As we reported a few weeks ago, Haddenham Medical Centre recently received the outcome of its latest inspection by the Quality Care Commission (CQC), and its staff were delighted to see that the Medical Centre has been rated as 'Good' overall, with two 'Excellent' bownie points in terms of the Practice being Well-Led and for its Care of Older People.
You can read the original news item, and access the full CQC report here.
At the Patient Participation Group (PPG) meeting held on Wednesday 21st February, senior GP Dr Mark Howcutt presented an overview of the CQC report, and was delighted to note that Care of Older People was seen as a particular strength, given that the Practice has the greatest proportion of elderly patients in the whole of Buckinghamshire.
Reflecting on these findings, Dr Howcutt suggested that some patient feedback via various communication channels continues to be less positive than he and his staff would have hoped, and he asked those present at the PPG meeting to encourage and spread a more positive view of the health services offered at the Medical Centre in Haddenham.
As Dr Howcutt put it: "We do not need 'Critical Friends', we just need 'Friends' — i.e., those who can help to counter some of the negativity that seems to exist among particular quarters of the local patient population."
In the same meeting, PPG Chairman Keith Milmer tendered his resignation after nearly four years in the role. The meeting attendees unanimously elected Barry Lynch as new Chair.
For those wishing to learn more about the PPG or to offer feedback to the Practice via the PPG, Barry can be contacted by any of the following routes:
Letter: via the Medical Centre
Tel: 01296 748 392
A detailed explanation of the aims and objectives of the PPG can also be found here.
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